If you do not already have Voice over IP hardware,
we can supply a range of high quality Voice over IP gateways pre-configured to DUAL Talk.
Alternatively, you can use your existing H.323 or SIP gateways.
We offer a free booth management system to assist
you in billing your customers at rates and currencies that you choose. This will
give you a complete billing solution for your pre-pay or post-pay callers.
We link to multiple carriers using TDM, and rollover
failed calls in real time, offering you the high quality calls and high availability that
your customers will expect from you.
You can pay us within minutes using our Western
Union Quick Pay account.
There are many good reasons reasons for using DUAL Talk to power your busy call shop.
Please click here for more information.
If you do not want to change your VoIP provider, but would like to use our powerful
call shop billing system, we can offer you this for a fixed monthly fee. Please
visit our Bill My Calls web site
for more information.
FXS gateways are used to convert standard analogue telephones into VoIP phones.
They are typically used in call shops.
Some gateways can also support pre-paid calling card applications through DUAL Talk.
In this mode, a caller is prompted for a card number and PIN. You are able to
generate rechargeable calling cards through DUAL Talk's reseller programme. To work
as a calling card gateway, gateways must have a fixed public IP address. We offer
the following hardware and calling packages based on Quintum analogue gateways and the
DUAL Talk calling service.
MultiPath is a Quintum technology that adds VoIP capability to an existing PBX
installation without requiring any reconfiguration of the PBX and provides an ideal
solution for the corporate environment. The MultiPath switch is cabled between the
existing PBX and the existing telephone lines. The switch makes routing decisions
based on the numbers dialled and either sends the calls to DUAL Talk or to the analogue
telephone lines. Incoming calls on the existing telephone lines are routed directly
to the PBX.
FXO gateways are connected to analogue telephone lines and offer an interface between
those telephone lines and DUAL Talk. They enable you to offer a local calling card
service in your area. Your callers will dial the telephone number of the lines you
have connected to the gateway and will be prompted to enter their card number and PIN.
You can create rechargeable calling cards using the online tools offered through
our reseller programme. To work in this way, the Quintum gateway must have a fixed
public IP address, or access to such an address through NAT.
All of the gateways we supply come as part of a package that includes the gateway,
cables, initial configuration to DUAL Talk and some DUAL Talk calling time. Please click here for more information.
Use our calling products to offer a VoIP calling
service under your own brand name. Buy from us at our Wholesale rates and sell to
customers at your own rates and in your local currency.
You will have a Reseller Control Panel to create
customer accounts, set customer balances and set their calling rates.
Your customers will have control panels with your
company name. They will be able to see their available funds and a call history on
these control panels.
We send all traffic to international carriers
through TDM links. In the event of an individual call failing, we automatically
reroute that call to multiple carriers until the call connects. This takes
place in real time while your caller is waiting to be connected. These
features ensure good voice quality and high route availability for your customers.
We own and manage all VoIP gateways and switches on
our network. Our equipment is installed in two different secure data centres for
redundancy. The IP network is fully switched, with multiple redundant routers and
multiple connections to different ISPs. This enables us to provide a very high
degree of service availability.
We provide fast technical support through our team
of experienced and capable telecommunication engineers, who share your passion for the
We are based in London, and are a division of
Westbay Engineers Ltd., which has been providing software and consulting services since
1989. We have been offering VoIP services since 2003.
Please visit DUALTalk.com for more information about
our full range of calling services.